topic Re: invoice number in Orders

invoice number

marka21 — Fri, 21 Jun 2024 13:04:44 GMT

hi , I got my phone in store and I have the receipt and paperwork but can't find my invoice number anywhere ,anyone help with this ?

thank you

Re: invoice number

Christopher_G — Fri, 21 Jun 2024 15:29:59 GMT

Hi @marka21

Welcome to the community.

What is it that you need an invoice number for? Is there a reference number on the receipt?

Chris

Re: invoice number

Nelson87 — Wed, 11 Sep 2024 13:54:51 GMT

I need it for the claim of my chromebook

Re: invoice number

Nelson87 — Wed, 11 Sep 2024 13:56:09 GMT

Hie I bought my S24 ultra in store and I can't find the needed invoice number on my receipt. Could you please help me.

Re: invoice number

Lesley_W — Wed, 11 Sep 2024 15:32:40 GMT

Hi @Nelson87

If you still have your store paperwork, it should have an agreement number along the top. If you don't have that anymore, you could give our team a call on 150, and they can get that from your account.

Let me know how you get on.

Lesley

Re: invoice number

Piotrmakusek — Tue, 17 Sep 2024 12:14:15 GMT

I need this same information to claim chromebook.

I lost my paperwork when I got new phone.

Samsung ask my to provide this details

Product purchased ◦ Date of purchase ◦ Retailer name or logo ◦ Price paid

I call twice and nobody help me so far

Re: invoice number

Ali_A — Tue, 17 Sep 2024 15:10:03 GMT

Thanks for joining us on Community @Piotrmakusek

Did you purchase Chromebook online, over the phone or through a retail store?

Ali

Re: invoice number

Abdulbasit551 — Fri, 03 Jan 2025 01:07:15 GMT

My paperwork have agreement number but no invoice number.

What should I do to claim the Fitbit 2?

Re: invoice number

Michael_D — Fri, 03 Jan 2025 09:40:11 GMT

Hi @Abdulbasit551

Welcome to the community.

Have you tried to use the agreement number when making the claim?

If that doesn't work, I'd recommend speaking to our customer service guides so they can check the account and find the invoice number for you.

Michael

Re: invoice number

mason123456 — Sun, 02 Mar 2025 23:19:02 GMT

EE IS FULL OF TRICKS LOL SO **bleep**E

Re: invoice number

Matt_124 — Sun, 02 Mar 2025 23:34:23 GMT

Hi @mason123456

Do you have an issue you'd like the community's help with, or anything else to contribute to this customer forum in relation to the topic above?

Re: invoice number

Okkevin — Sun, 28 Sep 2025 21:55:34 GMT

My paperwork has the following numbers

Tran: number

Agreement number

So which of them can i use to claim my chrombook Go 14inches for buying S25 Ultra since there is nothing like Invoice number on the paperwork.

Re: invoice number

Katie_B — Mon, 29 Sep 2025 10:59:39 GMT

Hi @Okkevin

Thanks for coming here.

You can use the agreement number to complete your claim.

Katie