https://community.ee.co.uk/t5/Orders/Order-cancelled/m-p/1490971#M83019 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4651497">@Scarlettlockeee</a>&nbsp;</P> <P>The refund will be processed by your bank if the credit is not made by EE to the reserved payment.&nbsp;</P> <P>For a reason you'll need to get in touch with EE CS.&nbsp;</P> <P>Thanks&nbsp;</P> Wed, 01 Jan 2025 18:13:01 GMT Northerner 2025-01-01T18:13:01Z https://community.ee.co.uk/t5/Orders/Order-cancelled/m-p/1490922#M83018 <P>I ordered a contract phone today and paid £30 upfront but I’ve had a message saying it’s cancelled but no refund and no reason why</P> Wed, 01 Jan 2025 15:41:07 GMT https://community.ee.co.uk/t5/Orders/Order-cancelled/m-p/1490922#M83018 Scarlettlockeee 2025-01-01T15:41:07Z https://community.ee.co.uk/t5/Orders/Order-cancelled/m-p/1490971#M83019 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4651497">@Scarlettlockeee</a>&nbsp;</P> <P>The refund will be processed by your bank if the credit is not made by EE to the reserved payment.&nbsp;</P> <P>For a reason you'll need to get in touch with EE CS.&nbsp;</P> <P>Thanks&nbsp;</P> Wed, 01 Jan 2025 18:13:01 GMT https://community.ee.co.uk/t5/Orders/Order-cancelled/m-p/1490971#M83019 Northerner 2025-01-01T18:13:01Z