https://community.ee.co.uk/t5/Orders/order-number-given-but-i-recieved-sms-saying-order-cancelled/m-p/1490814#M83009 <P>I placed an order for handset and sim contract. I received an email confirmation but latter i did receive a sms stating that the order is now cancelled with no tracking number?&nbsp;</P> Wed, 01 Jan 2025 09:52:55 GMT Allenrajesh 2025-01-01T09:52:55Z https://community.ee.co.uk/t5/Orders/order-number-given-but-i-recieved-sms-saying-order-cancelled/m-p/1490814#M83009 <P>I placed an order for handset and sim contract. I received an email confirmation but latter i did receive a sms stating that the order is now cancelled with no tracking number?&nbsp;</P> Wed, 01 Jan 2025 09:52:55 GMT https://community.ee.co.uk/t5/Orders/order-number-given-but-i-recieved-sms-saying-order-cancelled/m-p/1490814#M83009 Allenrajesh 2025-01-01T09:52:55Z https://community.ee.co.uk/t5/Orders/order-number-given-but-i-recieved-sms-saying-order-cancelled/m-p/1490832#M83011 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2537800">@Allenrajesh</a>&nbsp; The email you first got is an automated response email from the order that got placed. &nbsp; &nbsp;The SMS you received is sent out when any order is cancelled. &nbsp; You don’t get tracking with a cancelled order. &nbsp; &nbsp;You could try calling customer support to inquire why the order got cancelled.&nbsp;</P> Wed, 01 Jan 2025 10:49:21 GMT https://community.ee.co.uk/t5/Orders/order-number-given-but-i-recieved-sms-saying-order-cancelled/m-p/1490832#M83011 Chris_B 2025-01-01T10:49:21Z