topic Re: S24 ultra order in Orders

S24 ultra order

Daniel1859 — Sat, 28 Dec 2024 13:04:43 GMT

Hello, I have ordered s24 ultra 22 December, it has been dispatched within 24 hours however not been delivered until now. Is this normal case during Christmas period?

Re: S24 ultra order

Lesley_W — Sat, 28 Dec 2024 15:18:33 GMT

Hi @Daniel1859

Welcome to our community.

Usually, in stock models are dispatched the following working day. How did you place your order?

Lesley

Re: S24 ultra order

Northerner — Sat, 28 Dec 2024 15:32:39 GMT

Hi @Daniel1859

DPD are closed for Christmas and only started back up on the 27th but will be closed again for the new year.

I suggest you download their app to check your order status as there will inevitably be delays in delivery.

Thanks

Re: S24 ultra order

Daniel1859 — Tue, 31 Dec 2024 03:53:38 GMT

Thank you for repy.

I contacted EE and my phone has been delivered few days ago to the store

Re: S24 ultra order

Michael_D — Tue, 31 Dec 2024 09:02:08 GMT

Great news @Daniel1859, thanks for the update.

Enjoy the new phone when you pick it up.

Michael