topic Re: I go to store from where I can collect I show them mail they say not delivered in Orders

I go to store from where I can collect I show them mail they say not delivered

keshabpoudel843 — Mon, 30 Dec 2024 16:38:01 GMT

Re: I go to store from where I can collect I show them mail they say not delivered

Northerner — Mon, 30 Dec 2024 16:56:19 GMT

Hi @keshabpoudel843

Does order tracking show the device was delivered.

Thanks

Re: I go to store from where I can collect I show them mail they say not delivered

Chris_B — Mon, 30 Dec 2024 21:12:12 GMT

@keshabpoudel843 The store will contact you when it’s there for collection. You cannot just go to a store and expect to pickup a device from that store unless it’s been delivered to that store. Your order doesn’t come from that’s store stock of devices.