https://community.ee.co.uk/t5/Orders/Cancelling-an-order/m-p/1489880#M82928 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/270216">@Butterflyeffect</a></SPAN>&nbsp;<BR /><BR />Welcome to the Community.&nbsp;<BR /><BR />If the order has been cancelled manually by a guide at your request before the order started to be processed, it won't generate an automatic order cancellation email.&nbsp;<BR /><BR />Ali&nbsp;<BR />&nbsp;</P> Sun, 29 Dec 2024 08:24:01 GMT Ali_A 2024-12-29T08:24:01Z https://community.ee.co.uk/t5/Orders/Cancelling-an-order/m-p/1489706#M82914 <P>I’ve canceled my order, rang them up, but not had any confirmation that it’s been canceled.</P><P>no email, or text to let me know.</P><P>was supposed to just top up my phone but accidentally pressed to send a new sim instead.</P><P>why is there no email confirmation about a canceled order?&nbsp;</P> Sat, 28 Dec 2024 15:21:33 GMT https://community.ee.co.uk/t5/Orders/Cancelling-an-order/m-p/1489706#M82914 Butterflyeffect 2024-12-28T15:21:33Z https://community.ee.co.uk/t5/Orders/Cancelling-an-order/m-p/1489880#M82928 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/270216">@Butterflyeffect</a></SPAN>&nbsp;<BR /><BR />Welcome to the Community.&nbsp;<BR /><BR />If the order has been cancelled manually by a guide at your request before the order started to be processed, it won't generate an automatic order cancellation email.&nbsp;<BR /><BR />Ali&nbsp;<BR />&nbsp;</P> Sun, 29 Dec 2024 08:24:01 GMT https://community.ee.co.uk/t5/Orders/Cancelling-an-order/m-p/1489880#M82928 Ali_A 2024-12-29T08:24:01Z