https://community.ee.co.uk/t5/Orders/It-s-been-3-days-since-I-ordered-my-Esim/m-p/1489158#M82864 <P>Hello, I ordered my Esim three days ago, and I got a confirmation email but that is all, no Esim, no option for anything in the EE app, I cannot contact through phone and I've been trying to get the live chat to work but it never pops up ,</P><P>&nbsp;</P><P>I just need someone to please check my order</P> Fri, 27 Dec 2024 08:22:54 GMT Tilx 2024-12-27T08:22:54Z https://community.ee.co.uk/t5/Orders/It-s-been-3-days-since-I-ordered-my-Esim/m-p/1489158#M82864 <P>Hello, I ordered my Esim three days ago, and I got a confirmation email but that is all, no Esim, no option for anything in the EE app, I cannot contact through phone and I've been trying to get the live chat to work but it never pops up ,</P><P>&nbsp;</P><P>I just need someone to please check my order</P> Fri, 27 Dec 2024 08:22:54 GMT https://community.ee.co.uk/t5/Orders/It-s-been-3-days-since-I-ordered-my-Esim/m-p/1489158#M82864 Tilx 2024-12-27T08:22:54Z https://community.ee.co.uk/t5/Orders/It-s-been-3-days-since-I-ordered-my-Esim/m-p/1489235#M82875 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4647399">@Tilx</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Our <A href="https://ee.co.uk/help/contact-ee" target="_blank">customer service teams</A> are open as usual today, so I'm not too sure why you're struggling to speak to someone about your order.&nbsp;</P> <P>SIM cards or eSIM Packs tend to take 3-5 working days to arrive through the post, so I wouldn't expect you to have this just yet with it being the festive period.&nbsp;</P> <P>Please try and call us again so we can double check your order details.</P> <P>Linzi&nbsp;</P> Fri, 27 Dec 2024 11:25:52 GMT https://community.ee.co.uk/t5/Orders/It-s-been-3-days-since-I-ordered-my-Esim/m-p/1489235#M82875 Linzi_H 2024-12-27T11:25:52Z