topic Re: Just placed an order for iPhone 16 in Orders

Just placed an order for iPhone 16

Sarah512 — Thu, 26 Dec 2024 23:37:26 GMT

Just placed an order and paid 30£ upfront however no confirmation details or email and also no order number this looks like a scam ...

This is ridiculous I can't track progress .... But yet you have my money 😔

Really need some help

Northerner — Thu, 26 Dec 2024 23:58:24 GMT

1. The money is ring fenced by your bank pending EE request so EE don't have anything from you.

2. Its a bank holiday and if you are lucky your order maybe processed tomorrow.

Until your order is processed and you receive an order number.

Thanks

Katie_B — Fri, 27 Dec 2024 08:54:22 GMT

Thanks for coming here.

Your order should be picked up today from our digital sales team.

Have you been able to check your Spam/Junk folders to see if your confirmation email has been directed there?

Katie