Cannot check out

Harvey39 — Wed, 25 Dec 2024 17:20:12 GMT

I’ve tried to buy a SIM card on the EE website got as for as the credit check where it paused the window whilst it tried to contact my card so I left the window open and my phone Turnt off whilst it did its thing I came back and it had put me back to the home page which I thought fair enough but then when I’ve tried to go through the whole process again I can’t get past the “about you” page as it keep saying I need to put in an mail yet there isn’t a space for me to enter an email?? Any help please and thanks

Re: Cannot check out

Leanne_T — Thu, 26 Dec 2024 11:38:19 GMT

Morning @Harvey39

Thank you for posting on the community 🙂

If you have not been able to order the SIM, could you try clearing cookies and cache and opening a new web browser to see if you can enter all details and complete the order?

Let me know how you get on.

Leanne.

topic Re: Cannot check out in Orders

Cannot check out

Re: Cannot check out