https://community.ee.co.uk/t5/Orders/Upgrade-Delivery/m-p/1488659#M82814 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4645922">@LJC1978</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>Was it a phone upgrade or just a plan upgrade?</P> <P>Have you not received any notification email from EE, have you checked your spam/junk folder?</P> <P>You would need to contact customer service to find out whether the order actually went through ok.</P> <P>You should have received it by now, if in stock.&nbsp;</P> <P>Which item did you order?</P> Tue, 24 Dec 2024 14:12:18 GMT Schockwave 2024-12-24T14:12:18Z https://community.ee.co.uk/t5/Orders/Upgrade-Delivery/m-p/1488646#M82813 <P>i ordered an upgrade on 09/12&nbsp; and it hasn't been delivered, how long does it normally take for these to be delivered&nbsp;</P> Tue, 24 Dec 2024 12:59:38 GMT https://community.ee.co.uk/t5/Orders/Upgrade-Delivery/m-p/1488646#M82813 LJC1978 2024-12-24T12:59:38Z https://community.ee.co.uk/t5/Orders/Upgrade-Delivery/m-p/1488659#M82814 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4645922">@LJC1978</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>Was it a phone upgrade or just a plan upgrade?</P> <P>Have you not received any notification email from EE, have you checked your spam/junk folder?</P> <P>You would need to contact customer service to find out whether the order actually went through ok.</P> <P>You should have received it by now, if in stock.&nbsp;</P> <P>Which item did you order?</P> Tue, 24 Dec 2024 14:12:18 GMT https://community.ee.co.uk/t5/Orders/Upgrade-Delivery/m-p/1488659#M82814 Schockwave 2024-12-24T14:12:18Z