topic Re: Need VAT invoice for headphone purchase in Orders

Need VAT invoice for headphone purchase

gabfeldman — Wed, 21 Aug 2024 10:14:12 GMT

I bought a Sony headphone and EE shop and I need a VAT invoice to register for warranty with Sony. How can I get that?

Re: Need VAT invoice for headphone purchase

XRaySpeX — Wed, 21 Aug 2024 10:21:14 GMT

The store should've given you 1.

Re: Need VAT invoice for headphone purchase

gabfeldman — Fri, 23 Aug 2024 09:32:30 GMT

Hi, I bought them on EE online. I got order confirmation emails, but I don't see any VAT invoice with it.

Re: Need VAT invoice for headphone purchase

Michael_D — Fri, 23 Aug 2024 13:07:39 GMT

Hi @gabfeldman.

Thanks for coming to the community.

Did you purchase the headphones outright or was it monthly on Add to Plan?

Michael

Re: Need VAT invoice for headphone purchase

Techie_Dave — Wed, 18 Dec 2024 20:43:15 GMT

Did you manage to get a VAT invoice? I need one too for a headphone purchase

Re: Need VAT invoice for headphone purchase

Debbie_G — Thu, 19 Dec 2024 09:21:55 GMT

Hi @Techie_Dave.

Welcome to the community.

How did you purchase the headphones, did you buy these outright or did you add these as a monthly add to plan?

Debbie 🙂

Re: Need VAT invoice for headphone purchase

Techie_Dave — Thu, 19 Dec 2024 09:31:55 GMT

Thanks for replying, I bought them outright

Re: Need VAT invoice for headphone purchase

Debbie_G — Thu, 19 Dec 2024 10:00:18 GMT

Thanks for getting back to me @Techie_Dave.

What does the order number start with, is it EE, SOO or XKO? Please don't include the full order number here.

Debbie 🙂

Re: Need VAT invoice for headphone purchase

Techie_Dave — Thu, 19 Dec 2024 10:02:26 GMT

The order Number begins EE

Ta,

Dave

Re: Need VAT invoice for headphone purchase

Debbie_G — Thu, 19 Dec 2024 10:24:53 GMT

Thanks for confirming @Techie_Dave.

Your order would be handled by our EE Electronics Team and you can contact them on 0800 079 0062.

If you give the team a call, they will be happy to help you with this.

Debbie 🙂

Re: Need VAT invoice for headphone purchase

Dp281 — Sun, 16 Mar 2025 23:07:33 GMT

I need a vat invoice also. Purchased AirPods on Friday, delivered Saturday and they don’t work. Apple asked me for the invoice but I haven’t got one. My order starts with EE.

Re: Need VAT invoice for headphone purchase

Leanne_T — Mon, 17 Mar 2025 10:06:14 GMT

Morning @Dp281

Thanks for coming to the community.

Did you add the AirPods to an existing EE account to pay monthly? Or, have you purchased the AirPods with no EE account?

Speak to you soon 🙂

Leanne.