topic Re: How do I request an invoice/receipt for a mobile phone purchased from EE? in Orders

How do I request an invoice/receipt for a mobile phone purchased from EE?

nickynoo2 — Mon, 16 Dec 2024 15:13:02 GMT

I cannot find a copy of my invoice against my order, anyone have any idea how to locate this, rather than phone EE to try and get hold of it? I have the order number.

Re: How do I request an invoice/receipt for a mobile phone purchased from EE?

Katie_B — Mon, 16 Dec 2024 17:30:47 GMT

Hello @nickynoo2.

Are you looking for a copy of your flex pay agreement?

Katie

Re: How do I request an invoice/receipt for a mobile phone purchased from EE?

nickynoo2 — Mon, 16 Dec 2024 18:07:48 GMT

Hi Katie,

Just my invoice for the phone, that I bought SIM only. Can you help at all?

Thanks Nicky

Re: How do I request an invoice/receipt for a mobile phone purchased from EE?

Katie_B — Mon, 16 Dec 2024 18:22:34 GMT

Hi @nickynoo2.

It's not something we can provide here on the EE Community as we do not have account access, however, this is something our mobile care team can provide you with.

Katie