topic Re: Start of mobile contract in Orders

Start of mobile contract

Gaza5589 — Mon, 16 Dec 2024 13:10:13 GMT

Where and when will I get my sim?

Re: Start of mobile contract

Chris_B — Mon, 16 Dec 2024 13:16:50 GMT

@Gaza5589 no one here who knows who you are no one here knows when you ordered it no one here knows whether you ordered a SIM card or an eSIM, this is a public forum not customer services so exactly what did you order and when ?

Re: Start of mobile contract

Gaza5589 — Mon, 16 Dec 2024 13:36:17 GMT

Start of contract,EE essentials uni, waiting for sim,will try chat bot,thanks

Re: Start of mobile contract

Peter_W — Mon, 16 Dec 2024 15:20:07 GMT

Hey there @Gaza5589, welcome to the EE Community.

As @Chris_B mentioned, we don't have access to your account to check the order via this public forum, but I definitely want to make sure we help point you in the right direction.

When was it you placed your order, and did you get a confirmation email?
Peter

Re: Start of mobile contract

Schockwave — Mon, 16 Dec 2024 16:01:39 GMT

@Gaza5589 , SIM cards are sent out by second class post, so depends how quick the post is in delivering it to you, but if you are near a n EE high street store and have photo ID, you can get one there quicker.