topic Re: Hi in Orders

Hi

Neryssaunders — Fri, 13 Dec 2024 18:07:08 GMT

Live chat how can I do that please

Re: Hi

Neryssaunders — Fri, 13 Dec 2024 17:59:19 GMT

How do I do for my bills on the app please

Re: Hi

XRaySpeX — Fri, 13 Dec 2024 18:17:47 GMT

@Neryssaunders : There are no bills for PAYG.

Re: Hi

Alex_H — Sat, 14 Dec 2024 09:04:42 GMT

Hello @Neryssaunders,

Our live chat is available to pay monthly customers by logging into the EE app, selecting Help and then Message Us. It won't be available if you are on Pay as you go currently. You won't have bills on PayG as mentioned but you can control your subscription and payments via the app, you just need to link your number to your online account if you have not already done so.

Alex