topic TV Order placed - No delivery information in Orders

TV Order placed - No delivery information

dbcowley — Mon, 09 Dec 2024 17:57:11 GMT

I placed an order for a Samsung TV on 28/11/24 and received my order confirmation, but have had nothing since. The tracking reference I was provided is unusable online and I have had no confirmation about the status of my order.

Everything says I am meant to have received some form of confirmation about the delivery when checking online but, as previously stated, I have yet to receive anything.

Re: TV Order placed - No delivery information

Alex_H — Tue, 10 Dec 2024 08:47:27 GMT

Hi @dbcowley,

Welcome to the EE Community

I am sorry you are still waiting for your order, as you have not heard anything in that time, this will be best checked with one of our guides to get the order status. If you ordered from ee.co.uk please give us a call on 150 from an EE mobile or 0330 123 1105 from any phone.

If you ordered from https://store.ee.co.uk/ then please give the team an e-mail from the page here Contact us | EE Store

Alex