https://community.ee.co.uk/t5/Orders/EE-SIM-not-received-cannot-track-order-either/m-p/1481402#M82379 <P>Hello, I ordered a new SIM on the 25 Nov 2024 and paid £10 subscription pack. However the new SIM has not arrived yet and I am unable to track the order using the order no which was emailed to me !</P><P>Can you please help ?&nbsp;</P> Wed, 04 Dec 2024 12:07:14 GMT HapusWales 2024-12-04T12:07:14Z https://community.ee.co.uk/t5/Orders/EE-SIM-not-received-cannot-track-order-either/m-p/1481402#M82379 <P>Hello, I ordered a new SIM on the 25 Nov 2024 and paid £10 subscription pack. However the new SIM has not arrived yet and I am unable to track the order using the order no which was emailed to me !</P><P>Can you please help ?&nbsp;</P> Wed, 04 Dec 2024 12:07:14 GMT https://community.ee.co.uk/t5/Orders/EE-SIM-not-received-cannot-track-order-either/m-p/1481402#M82379 HapusWales 2024-12-04T12:07:14Z https://community.ee.co.uk/t5/Orders/EE-SIM-not-received-cannot-track-order-either/m-p/1481444#M82380 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4630857">@HapusWales</a>&nbsp;you should’ve had this by now as SIM cards are sent out second-class Royal mail so you cannot track with a order number, &nbsp;I recommend that you call customer support about this as it sounds like your order didn’t go through and all you got was an automated response with an order number.&nbsp;</P> Wed, 04 Dec 2024 13:55:23 GMT https://community.ee.co.uk/t5/Orders/EE-SIM-not-received-cannot-track-order-either/m-p/1481444#M82380 Chris_B 2024-12-04T13:55:23Z