https://community.ee.co.uk/t5/Orders/Incomplete-order/m-p/1481148#M82371 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2012736">@Scotty_862</a>&nbsp;</P> <P>There is no account access on these forums.&nbsp;</P> <P>You'll need to speak to EE CS on 150 for both the questions you have asked.&nbsp;</P> <P>Thanks&nbsp;</P> Tue, 03 Dec 2024 18:00:29 GMT Northerner 2024-12-03T18:00:29Z https://community.ee.co.uk/t5/Orders/Incomplete-order/m-p/1481142#M82370 <P>I went through the process of ordering a S24 Ultra&nbsp; / contract, via the EE website 4 days ago. I went through the entire process, including credit checks and initial £30 payment.</P><P>When I advanced the process, I got a blank, unresponsive web page.... I received no email confirmation regarding the order, but the payment is marked as 'pending' by my bank.</P><P>I have phoned customer services several times, but gave up when placed in an 'up to' 30 minute queue.&nbsp;</P><P>How else can I find out the status of my order?</P><P>I actually would like to back out anyway, based on this customer service experience&nbsp;</P> Tue, 03 Dec 2024 17:47:30 GMT https://community.ee.co.uk/t5/Orders/Incomplete-order/m-p/1481142#M82370 Scotty_862 2024-12-03T17:47:30Z https://community.ee.co.uk/t5/Orders/Incomplete-order/m-p/1481148#M82371 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2012736">@Scotty_862</a>&nbsp;</P> <P>There is no account access on these forums.&nbsp;</P> <P>You'll need to speak to EE CS on 150 for both the questions you have asked.&nbsp;</P> <P>Thanks&nbsp;</P> Tue, 03 Dec 2024 18:00:29 GMT https://community.ee.co.uk/t5/Orders/Incomplete-order/m-p/1481148#M82371 Northerner 2024-12-03T18:00:29Z