topic Re: EE SIM HAVE NOT ARRIVED in Orders

EE SIM HAVE NOT ARRIVED

Crowz — Mon, 02 Dec 2024 17:37:51 GMT

Hi,

I haven’t received any update about when my SIM will be arriving. I don’t if it should take a week or two cause it say when I order that it will be arrived in 1 or 2 days.
I try to called this number 0800 079 0539 but I was on put on hold.

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Re: EE SIM HAVE NOT ARRIVED

Northerner — Mon, 02 Dec 2024 18:12:12 GMT

Hi @Crowz

PAYG or pay monthly contract.

Thanks

Re: EE SIM HAVE NOT ARRIVED

Crowz — Tue, 03 Dec 2024 00:34:31 GMT

I order a contract sim for 12 months half price deal with Netflix deal as well .

Re: EE SIM HAVE NOT ARRIVED

Michael_D — Tue, 03 Dec 2024 10:04:52 GMT

Hi @Crowz

When was it you ordered the SIM?

They do just go in the standard post, so while they do often arrive in 1-2 working days, it can take a few days longer to arrive.

Michael

Re: EE SIM HAVE NOT ARRIVED

Crowz — Tue, 03 Dec 2024 11:37:09 GMT

Hi @Michael_D

I ordered it on 28 November 4 days so far.
Haven’t received any email/update about it.

Crowz

Re: EE SIM HAVE NOT ARRIVED

chistery — Tue, 03 Dec 2024 11:39:49 GMT

EE use 2nd class post to send their SIMs, so I think you need to wait a bit longer.

Re: EE SIM HAVE NOT ARRIVED

Rach_H — Wed, 04 Dec 2024 09:24:50 GMT

I'd recommend giving the team another call @Crowz, and they can give you an update on your order.

Rach