topic An issue with black friday deals in Orders

An issue with black friday deals

AceAddictionFtw — Mon, 25 Nov 2024 11:07:40 GMT

Hiya is anyone else having a problem with not being able to access the Black Friday deals?

every time I try to buy one it says “something went wrong.. try again later”

and I am consistently having this problem with both mine and a friends attempt

maybe it’s just our connections, but I’ve also tried calling up to sort it out and they are unable to do Black Friday deals through the phone team apparently, though I will say the person I spoke to was extremely helpful, friendly and polite; they were unfortunately unable to help me out.

very sorry if this is the wrong place to post this just didn’t know if anyone else was having similar problems or if I’m it’s too early for the deal or anything like that,

would very much appreciate any help or advice and a big thank you in advance!

Re: An issue with black friday deals

Matt_124 — Mon, 25 Nov 2024 12:00:33 GMT

If you could include the product that you're looking at, some of us could give it a try and make sure its not just you having the issue.

Re: An issue with black friday deals

AceAddictionFtw — Mon, 25 Nov 2024 17:13:04 GMT

Thank you it was the ps5 slim Black Friday bundle but have managed to have it sorted out now and very grateful to the re employees who helped me!

bit of an idiot when it come these online shopping things and completely forgot to actually say thank you for your reply and I hope you have a good evening!

Re: An issue with black friday deals

Lesley_W — Tue, 26 Nov 2024 09:32:29 GMT

Hi @AceAddictionFtw

Welcome to our community.

Pleased you are sorted, hope you enjoy your console when it arrives 🙂

Lesley

Re: An issue with black friday deals

Evilmavis — Thu, 28 Nov 2024 16:23:46 GMT

I'm having the same error, please can you tell me how it was fixed?

Re: An issue with black friday deals

Linzi_H — Thu, 28 Nov 2024 18:50:12 GMT

Hi @Evilmavis

Welcome to the community.

Are you having issues seeing all the Black Friday Deals online, or are you trying to pick a specific deal and it's not loading correctly?

Have you tried to view offers using a different device or web browser to see if this fixes things?

Linzi

Re: An issue with black friday deals

Beckib1987 — Mon, 02 Dec 2024 21:28:52 GMT

Im having the same problem with a samsung TV.
paid the upfront fee, then monthly added to the contract.

no email confirmation, call them and I was promised a call back. Still nothing.

called again and cant get through.

Re: An issue with black friday deals

Rach_H — Tue, 03 Dec 2024 11:14:48 GMT

Hi @Beckib1987,

Welcome back to the Community!

We know how important it is for you to know what is happening with your order, so if you give our team another call, they'll be happy to give you an update about this.

Rach

Re: An issue with black friday deals

Beckib1987 — Tue, 03 Dec 2024 19:16:14 GMT

They just say that will call me back as there digital team are busy.

its abit ridiculous to market offers and you cannot fulfill the orders!

i most certainly wont be taking advantage of these click bait offers again.

keep the upfront payment, I cant be **bleep**d to be honest.