topic Re: Debit my account payment in Orders

Debit my account payment

DHRUVg — Thu, 21 Nov 2024 22:15:09 GMT

Dear EE

I will chek new phone but my credit is 0 and i will chek ee apps with phone and sim i will pay EE 30 pounds but not refund in my account and EE servic cancel order text me. So please EE refund my payment 30 pound and cancel my order

Re: Debit my account payment

XRaySpeX — Fri, 22 Nov 2024 02:49:35 GMT

What does texting AL to 150 from your no. fully report verbatim (it is free)?

Re: Debit my account payment

Leanne_T — Fri, 22 Nov 2024 08:59:39 GMT

Hi @DHRUVg

Thanks for coming to the community.

Have you placed an order and paid £30?

If so, was this for a pay as you go SIM card and pack?

Thanks 🙂

Leanne.

Re: Debit my account payment

DHRUVg — Fri, 22 Nov 2024 10:00:24 GMT

No cancel my order

Re: Debit my account payment

Leanne_T — Fri, 22 Nov 2024 13:53:03 GMT

Hi @DHRUVg

Thanks for the reply.

Could you let us know what you ordered?

Leanne.