topic New iPhone in Orders

New iPhone

Carolm12 — Wed, 20 Nov 2024 12:19:06 GMT

I ordered an iPhone 16 on 17th November. I have had no updates an am unable to track when it is being delivered. When can I expect this?

Debbie_G — Wed, 20 Nov 2024 15:18:00 GMT

Welcome to the EE Community.

Have you received confirmation your order was successful?
Which colour and memory size did you order?

Debbie 🙂

Carolm12 — Wed, 20 Nov 2024 15:20:02 GMT

Yes, I have an order number. I ordered teal.

Debbie_G — Wed, 20 Nov 2024 15:49:46 GMT

Thanks for getting back to me @Carolm12.

The iPhone 16 in teal for all memory sizes, is showing this would usually be dispatched within 1 day.

I recommend getting in touch and one of our guides can check the status of your order and make sure everything is on track.

Debbie 🙂