https://community.ee.co.uk/t5/Orders/Order/m-p/1472008#M81766 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3911729">@Brookesl36</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>It is great to hear that you have upgraded. What did you go for?</P> <P>Has anything come through yet? It can take a little bit of time for the email to come through.</P> <P>Have you had a look in the junk or spam folder in case it is has dropped in there?</P> <P>Did you see a confirmation page with an order number when you completed the order?</P> <P>Michael</P> Sun, 10 Nov 2024 09:48:48 GMT Michael_D 2024-11-10T09:48:48Z https://community.ee.co.uk/t5/Orders/Order/m-p/1471878#M81761 <HR /><P>So I placed an order / upgrade today with ee I had to pay an up front cost of £30 and it has gone out of my account but it isn’t showing up anywhere nor have I had email of confirmation or rejection can someone help&nbsp;</P> Sat, 09 Nov 2024 20:38:12 GMT https://community.ee.co.uk/t5/Orders/Order/m-p/1471878#M81761 Brookesl36 2024-11-09T20:38:12Z https://community.ee.co.uk/t5/Orders/Order/m-p/1472008#M81766 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3911729">@Brookesl36</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>It is great to hear that you have upgraded. What did you go for?</P> <P>Has anything come through yet? It can take a little bit of time for the email to come through.</P> <P>Have you had a look in the junk or spam folder in case it is has dropped in there?</P> <P>Did you see a confirmation page with an order number when you completed the order?</P> <P>Michael</P> Sun, 10 Nov 2024 09:48:48 GMT https://community.ee.co.uk/t5/Orders/Order/m-p/1472008#M81766 Michael_D 2024-11-10T09:48:48Z