topic When I can expect my phone in Orders

When I can expect my phone

Egidijus_Norvil — Mon, 04 Nov 2024 20:08:41 GMT

Ordered my phone on 31/ 10/2024 still haven't received ... Customer manager in Woolwich branch has been rude and unprofessional once I asked him why my phone hasn't been delivered on a promised date start loughing at my face and said it can take up to 6 weeks... I am not willing to wait 6 weeks where I can find someone who can sort out my problem ASAP?

Re: When I can expect my phone

Chris_B — Mon, 04 Nov 2024 21:15:40 GMT

@Egidijus_Norvil Where did you order this from ? Online, over the phone or at a store ? And what did you order ?

Re: When I can expect my phone

Egidijus_Norvil — Mon, 04 Nov 2024 21:18:16 GMT

Hello mate, ordered iPhone 16 at a store in Woolwich branch...

Re: When I can expect my phone

Peter_W — Tue, 05 Nov 2024 10:14:12 GMT

Good morning @Egidijus_Norvil.

Welcome to the EE Community, and thanks for taking the time to stop by and let us know about the experience you had here.

I'd like to check over a few further details with you so we can make sure this is passed on, so I'm going to send you over a private message.

If you could let us know what colour and storage version of the iPhone 16 you went for too, that would be perfect.

Peter 😊