topic Re: Upgrade sim only issue in Orders

Upgrade sim only issue

Frank241 — Sun, 03 Nov 2024 13:44:31 GMT

Hi I am trying to upgrade my sim to another sim only deal but on the upgrade section it is only showing me unlimited high price sim deals? Does anyone know where I can find the standard sim deals at a lower price without unlimited data? Thanks

Re: Upgrade sim only issue

Ali_A — Sun, 03 Nov 2024 16:01:57 GMT

Hi @Frank241

Welcome to the EE Community

There should be a tab along the top called "fixed data" which you can select to show the data packages which are not unlimited.

If you don't find the data package you are looking for you can call Customer Care on 150 from your EE handset where a guide will be able to go through all the options with you.

Alternatively you can use the online Messaging service through the EE app for live chat.

Ali

Re: Upgrade sim only issue

Frank241 — Sun, 03 Nov 2024 16:54:03 GMT

Thank you Ali