Waiting for my SIM card

Magic5 — Sat, 02 Nov 2024 17:49:39 GMT

I am also waiting for my SIM card , Ordered it last Sunday , Still hasn’t arrived 🙃

Went into my local branch yesterday and was told they can’t do anything ring this number . 40mins later while instore still no answer and then was also told it can take up to 2 hrs ???

Who would have thought a leading mobile network with stores around the country don’t seem to care about there customers and new ones at that . What’s going on EE ???????? . Is there someone I can send an email who can tell me when my sim will arrive and has it actually been sent ?

Re: Waiting for my SIM card

Ali_A — Sat, 02 Nov 2024 10:06:54 GMT

Hi @Magic5

Welcome to the EE Community.

Sorry to hear you have not yet received your new SIM card.

Did you place your original order online?

Have you received an email to confirm the order has been accepted and SIM card dispatched?

If you have your order reference number you can track your order on our Track Your Order page.

Alternatively you'll need to call EE Customer Support where a guide can track the status of your order.
Contact Us | Help & Support | EE

Ali

topic Waiting for my SIM card in Orders

Waiting for my SIM card

Re: Waiting for my SIM card