Upgrade

Nic119 — Sat, 02 Nov 2024 08:39:58 GMT

Hi, I order the iPhone 16 pro, 128gb in desert titanium. I have received confirmation email and I have received an email about my direct debit but when I go on to track order, it comes up saying session timed out and I cannot get on to see my order. I have tried this for a few days now. Ordered the phone 4 days ago.

Re: Upgrade

Ali_A — Sat, 02 Nov 2024 12:54:52 GMT

Hi @Nic119

Welcome to the EE Community.

Have you tried clearing your cookies/cache and try again? Or try using an alternative browser?

Looking at the website, it shows any orders placed before the 30th Oct had an expected dispatch of 7 days.

If you haven't done so already I'd recommend downloading the DPD app so you're notified with the tracking details as soon as your handset has been dispatched.

Ali

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