topic Re: Contact with EE in Orders

Contact with EE

Size8 — Wed, 30 Oct 2024 19:53:36 GMT

Too many things wrong with EE as a communication company they are poor at making contact. I need 2 factor authentication and wait hours for an email with pin. I go online for help and wait hours for a reply. I was told my new phone would arrive today but the tracker says nog sent yet. Come on EE. What’s going on.

Re: Contact with EE

Chris_B — Wed, 30 Oct 2024 19:57:12 GMT

@Size8 No one here knows what you ordered, you’re not the only customer wanting to use live chat at any one time so you have to wait till it’s gets to your turn. Personally I’ve not had issues with receiving emails from EE to 2FA.

Re: Contact with EE

Size8 — Wed, 30 Oct 2024 21:03:58 GMT

Who are you. Why would you need to know what I ordered. That is a function between me and EE. The reason I mentioned it was share and see if others had similar issues with the communication company. I waited 5 hours on help page today. Is that normal. Is it a good reference for a communication company. Not in my book and then i learned previously advised information was wrong. Deep Joy

Re: Contact with EE

XRaySpeX — Wed, 30 Oct 2024 23:05:30 GMT

@Size8 : Your posting here is a function between you & a user discussion group, not EE itself. Anybody responding to you would be a fellow user attempting to help you with your query.

No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS.