https://community.ee.co.uk/t5/Orders/UPGRADE-confirmation-email-but-not-heard-anything-since/m-p/1467118#M81360 <P>I upgrade my sons phone on Monday and got a confirmation of the order, but haven't heard anything since.&nbsp; When I check the account, it looks as if I haven't upgraded at all.&nbsp; His current handset is lost so if the messages are going there its not ideal.. Any thoughts or suggestions?</P> Wed, 30 Oct 2024 10:25:55 GMT HAPPYSAMMYBEE 2024-10-30T10:25:55Z https://community.ee.co.uk/t5/Orders/UPGRADE-confirmation-email-but-not-heard-anything-since/m-p/1467118#M81360 <P>I upgrade my sons phone on Monday and got a confirmation of the order, but haven't heard anything since.&nbsp; When I check the account, it looks as if I haven't upgraded at all.&nbsp; His current handset is lost so if the messages are going there its not ideal.. Any thoughts or suggestions?</P> Wed, 30 Oct 2024 10:25:55 GMT https://community.ee.co.uk/t5/Orders/UPGRADE-confirmation-email-but-not-heard-anything-since/m-p/1467118#M81360 HAPPYSAMMYBEE 2024-10-30T10:25:55Z https://community.ee.co.uk/t5/Orders/UPGRADE-confirmation-email-but-not-heard-anything-since/m-p/1467192#M81375 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3322032">@HAPPYSAMMYBEE</a></SPAN> It's great news to hear that you've upgraded your sons phone, it sounds like he needs the phone asap though.</P> <P>Which phone did you order please?</P> <P>If the phone is out of stock, we'd not be able to send out the device until we get further stock.</P> <P>Chris S</P> Wed, 30 Oct 2024 12:32:11 GMT https://community.ee.co.uk/t5/Orders/UPGRADE-confirmation-email-but-not-heard-anything-since/m-p/1467192#M81375 Chris_S 2024-10-30T12:32:11Z