https://community.ee.co.uk/t5/Orders/Customer-service/m-p/1466091#M81276 <P>Ordered new pro 16Max to be delivered today but after ring back today there is a 21 day delay so have asked to cancel the phone and the customer service was very poor after waiting 12 mins to talk with them on hold&nbsp;</P> Mon, 28 Oct 2024 10:07:27 GMT Medlock 2024-10-28T10:07:27Z https://community.ee.co.uk/t5/Orders/Customer-service/m-p/1466091#M81276 <P>Ordered new pro 16Max to be delivered today but after ring back today there is a 21 day delay so have asked to cancel the phone and the customer service was very poor after waiting 12 mins to talk with them on hold&nbsp;</P> Mon, 28 Oct 2024 10:07:27 GMT https://community.ee.co.uk/t5/Orders/Customer-service/m-p/1466091#M81276 Medlock 2024-10-28T10:07:27Z https://community.ee.co.uk/t5/Orders/Customer-service/m-p/1466240#M81287 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3177429">@Medlock</a></SPAN>&nbsp;</P> <P>Thanks for coming back to the community.&nbsp;</P> <P>Have you now spoken to our mobile guides to change or cancel the order if you need the device sooner?&nbsp;</P> <P>Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Mon, 28 Oct 2024 13:58:10 GMT https://community.ee.co.uk/t5/Orders/Customer-service/m-p/1466240#M81287 Leanne_T 2024-10-28T13:58:10Z