Disappointed 😢

LindaT60 — Fri, 11 Oct 2024 18:16:47 GMT

I ordered an APPLE WATCH S10 on Monday
I received an email as confirmation of the order but no order number, so had to phone to get that in order to track the package.
I got home yesterday to find a delivery had been attempted and they would try again today.
I’ve had to get time off work to be in for the delivery, when he arrived he asks me for a PIN, which I haven’t received, so he couldn’t leave my parcel.
I’m am very dissatisfied and disappointed with EE service. They have spoiled the excitement of receiving a new watch.
The PIN was apparently sent to my watch number but it’s paired to the phone?
Next delivery will be next week but assuming they can be bothered to send me a PIN.
😢

Re: Disappointed 😢

Chris_B — Fri, 11 Oct 2024 18:19:03 GMT

@LindaT60 download the DPD app create an account and you’ll be able to track your delivery and on there and you’ll see the four digit pin that you need to provide to the courier.

EE don’t always send this pin which isn’t great.

Re: Disappointed 😢

LindaT60 — Sat, 12 Oct 2024 11:08:22 GMT

Thank you 😁

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Disappointed 😢

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