https://community.ee.co.uk/t5/Orders/iPhone-16-Pro-Max/m-p/1459527#M80231 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4561629">@Cookie501</a>&nbsp; once the device is allocated to you you will receive tracking information until then there isn’t any information that can be provided other than your order is on track which still won’t give you information you want hear. &nbsp;&nbsp;</P> Tue, 15 Oct 2024 07:23:10 GMT Chris_B 2024-10-15T07:23:10Z https://community.ee.co.uk/t5/Orders/iPhone-16-Pro-Max/m-p/1459435#M80211 <P>Good Evening, I placed an upgrade online for the new iPhone 16 pro max,I’ve received 2 text messages to say thanks for your order but still no phone. I upgraded on 28th September and I think this level of customer service is absolutely unacceptable. Any communication would be acceptable however I have received nothing. Any update would be appreciated. Thanks&nbsp;</P> Mon, 14 Oct 2024 20:11:09 GMT https://community.ee.co.uk/t5/Orders/iPhone-16-Pro-Max/m-p/1459435#M80211 Cookie501 2024-10-14T20:11:09Z https://community.ee.co.uk/t5/Orders/iPhone-16-Pro-Max/m-p/1459527#M80231 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4561629">@Cookie501</a>&nbsp; once the device is allocated to you you will receive tracking information until then there isn’t any information that can be provided other than your order is on track which still won’t give you information you want hear. &nbsp;&nbsp;</P> Tue, 15 Oct 2024 07:23:10 GMT https://community.ee.co.uk/t5/Orders/iPhone-16-Pro-Max/m-p/1459527#M80231 Chris_B 2024-10-15T07:23:10Z