topic Re: iPhone 16 delivery in Orders

iPhone 16 delivery

TotallyUseless — Mon, 07 Oct 2024 14:50:38 GMT

I know I sound like probably every other whiney customer from EE but I am genuinely disappointed with my IPhone ordering experience.

I looked online for the iPhone 16 pro max and behold EE had some and stated on the page delivery within 2-3 days, I ordered it on the 3rd of October, there was no mention of this holding period or waiting for stock. I know this is a first world problem but I feel like it’s a bit misleading.

i know the reps will probably respond to this and i know it’s not their fault or problem but i really do think there should be some sort of disclaimer before you order. (I am aware some day delivery between x and x days however none was on the iPhone 16 pro max in black ) That’s the only reason why I got it from here thinking I’d receive my order quicker.

Hope you enjoyed my lil rant lol and I hope I’m not the only one who’s been cucked lol

Re: iPhone 16 delivery

Christopher_G — Mon, 07 Oct 2024 17:55:20 GMT

Hi @TotallyUseless

Welcome to the community.

Could you let me know which colour and memory size you chose please? I'll check our stock levels and the estimated delivery timescales for you.

Chris

Re: iPhone 16 delivery

TotallyUseless — Mon, 07 Oct 2024 18:05:43 GMT

iPhone pro max black, 256 gb

cheers

Re: iPhone 16 delivery

Katie_B — Tue, 08 Oct 2024 08:34:23 GMT

Hi @TotallyUseless.

Our current delivery timescale for this iPhone 16 Pro Max 256GB in Black is to expect despatch within 28 days.

This has also been updated on the EE website.

Hopefully, your new phone is with you soon.

Katie

Re: iPhone 16 delivery

Alicia341 — Thu, 10 Oct 2024 07:50:11 GMT

Hi ,

I’ve had a similar situation, I’ve phoned EE but all they said it’s they don’t know when it will arrive . Could you check for me as well please it’s pro max 256 natural titanium

Re: iPhone 16 delivery

Katie_B — Thu, 10 Oct 2024 08:35:45 GMT

Hi @Alicia341.

Thanks for ordering with us.

The iPhone 16 Pro Max 256GB Natural Titanium is available to order but to expect despatch within 21 days.

Hope this helps,

Katie

Re: iPhone 16 delivery

Alicia341 — Thu, 10 Oct 2024 09:53:53 GMT

Well when ive phoned customer service I’ve been told it could be 4 weeks and the website it’s not updated

Re: iPhone 16 delivery

TotallyUseless — Thu, 10 Oct 2024 09:59:54 GMT

Check your bank account, EE cancelled my order for no reason lol no notification just refunded back into my account.

Literally so annoying I just wanted the phone I paid for.

Re: iPhone 16 delivery

EvertonMori24 — Sat, 12 Oct 2024 16:07:42 GMT

Can you check for me, mine is IPhone 16 pro max 512gb desert and i ordered it a few days ago too..

Re: iPhone 16 delivery

Alicia341 — Sat, 12 Oct 2024 18:08:38 GMT

I think we just need to wait , i have no update just yet but its says up to 21 days , they out of stock everywhere

Re: iPhone 16 delivery

EvertonMori24 — Sat, 12 Oct 2024 18:39:25 GMT

Is yours like that too? I thought it would have already been dispatched because you're saying that here

Re: iPhone 16 delivery

Raymond18 — Sat, 12 Oct 2024 18:40:36 GMT

Is it still 21 days? Cause I also ordered iPhone 16 pro max natural titanium…I ordered on 9th of this month…so i guess we are left with probably 18 days.

Re: iPhone 16 delivery

Alicia341 — Sat, 12 Oct 2024 18:51:07 GMT

Yes it will be end of this month or next month probably, people still waiting from September

Re: iPhone 16 delivery

Alicia341 — Sat, 12 Oct 2024 18:51:41 GMT

Yes still no any other information apart from confirmation emails

Re: iPhone 16 delivery

Raymond18 — Sun, 13 Oct 2024 10:12:59 GMT

does anyone know what this means tho..cause it hasn’t even been dispatched yet

Re: iPhone 16 delivery

Alicia341 — Sun, 13 Oct 2024 10:37:31 GMT

Can you show us full email please

Re: iPhone 16 delivery

Alicia341 — Sun, 13 Oct 2024 10:37:50 GMT

Yes mine is like this for days now

Re: iPhone 16 delivery

Raymond18 — Sun, 13 Oct 2024 10:57:55 GMT

Re: iPhone 16 delivery

Alicia341 — Sun, 13 Oct 2024 11:49:42 GMT

I would contact EE because it doesn’t look like it has been confirmed, and you are on pre order so everyone else will get a phone before you , mine is confirmed but waiting dispatch and mine doesn’t say that I’ve pre ordered

Re: iPhone 16 delivery

Raymond18 — Sun, 13 Oct 2024 12:11:42 GMT

Pls can I see your email?…this is the other email I got