https://community.ee.co.uk/t5/Orders/Being-charged-165-00-for-returning-my-old-device-as-got-my-new/m-p/1455894#M79923 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4253888">@xmagichpfan5x</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>To get the return looked into, please <A href="https://ee.co.uk/help/contact-ee" target="_blank">get in touch</A> with our mobile guides who can check if this was received back to us and let you know the next steps to get this sorted <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Let me know how you get on.&nbsp;</P> <P>Leanne.&nbsp;</P> Tue, 08 Oct 2024 17:40:40 GMT Leanne_T 2024-10-08T17:40:40Z https://community.ee.co.uk/t5/Orders/Being-charged-165-00-for-returning-my-old-device-as-got-my-new/m-p/1455677#M79922 <P>Hello i need help because i upgraded my new device in June 2024 as sent my old device at the post office as need proof from ee that it was returned back. It was Samsung A54</P> Tue, 08 Oct 2024 14:29:54 GMT https://community.ee.co.uk/t5/Orders/Being-charged-165-00-for-returning-my-old-device-as-got-my-new/m-p/1455677#M79922 xmagichpfan5x 2024-10-08T14:29:54Z https://community.ee.co.uk/t5/Orders/Being-charged-165-00-for-returning-my-old-device-as-got-my-new/m-p/1455894#M79923 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4253888">@xmagichpfan5x</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>To get the return looked into, please <A href="https://ee.co.uk/help/contact-ee" target="_blank">get in touch</A> with our mobile guides who can check if this was received back to us and let you know the next steps to get this sorted <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Let me know how you get on.&nbsp;</P> <P>Leanne.&nbsp;</P> Tue, 08 Oct 2024 17:40:40 GMT https://community.ee.co.uk/t5/Orders/Being-charged-165-00-for-returning-my-old-device-as-got-my-new/m-p/1455894#M79923 Leanne_T 2024-10-08T17:40:40Z