https://community.ee.co.uk/t5/Orders/Inquiry-Regarding-Missing-SIM-Card-and-Tracking-Issue/m-p/1452663#M79804 <P>I placed an order for a SIM card on September 29, but I have not yet received it. When I try to track the shipment, I keep seeing the message "Your tracking timed out."</P><P>Could you please help me check whether the SIM card has been returned or lost in transit? Additionally, I would like to know if it is possible to either receive a new SIM card or get a refund.</P> Mon, 07 Oct 2024 12:02:30 GMT kuri1 2024-10-07T12:02:30Z https://community.ee.co.uk/t5/Orders/Inquiry-Regarding-Missing-SIM-Card-and-Tracking-Issue/m-p/1452663#M79804 <P>I placed an order for a SIM card on September 29, but I have not yet received it. When I try to track the shipment, I keep seeing the message "Your tracking timed out."</P><P>Could you please help me check whether the SIM card has been returned or lost in transit? Additionally, I would like to know if it is possible to either receive a new SIM card or get a refund.</P> Mon, 07 Oct 2024 12:02:30 GMT https://community.ee.co.uk/t5/Orders/Inquiry-Regarding-Missing-SIM-Card-and-Tracking-Issue/m-p/1452663#M79804 kuri1 2024-10-07T12:02:30Z https://community.ee.co.uk/t5/Orders/Inquiry-Regarding-Missing-SIM-Card-and-Tracking-Issue/m-p/1452675#M79805 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4567067">@kuri1</a>&nbsp; sim cards are sent out second-class Royal mail so you can’t track them but you should’ve had this by now. You will need to call customer support about this. &nbsp;</P> Mon, 07 Oct 2024 12:21:56 GMT https://community.ee.co.uk/t5/Orders/Inquiry-Regarding-Missing-SIM-Card-and-Tracking-Issue/m-p/1452675#M79805 Chris_B 2024-10-07T12:21:56Z