topic Re: iPhone 16 plus in Orders

iPhone 16 plus

THatfield25 — Sat, 28 Sep 2024 10:28:33 GMT

I placed an order for my iPhone 16 plus on Tuesday and I’m still awaiting further updates. I have not received any other email or anything can advise me on what’s happening

Re: iPhone 16 plus

Northerner — Sat, 28 Sep 2024 10:56:42 GMT

Hi @THatfield25

Once you have a tracking number you can use EE tracker here: https://ee.co.uk/help/orders

You'll need to speak to EE CS on 150 to obtain this if you haven't received any email and to track your order.

Thanks

Re: iPhone 16 plus

THatfield25 — Sat, 28 Sep 2024 11:18:16 GMT

I only have the first email with the order number on. I have not received any further emails. I placed the order on Tuesday. Do you know why it’s taking so long for my order to be dispatched

Re: iPhone 16 plus

Schockwave — Sat, 28 Sep 2024 12:24:04 GMT

@THatfield25 , because these are the latest phones, and EE have not received enough of them, no thanks to Apple, also depends how many have ordered before you, as they are delivered on a first come first serve basis.

Re: iPhone 16 plus

THatfield25 — Sat, 28 Sep 2024 13:00:10 GMT

So when will I be looking at receiving my item

Re: iPhone 16 plus

Profile closed — Sat, 28 Sep 2024 13:25:29 GMT

Hello @THatfield25

You will need to chase this up with EE.