topic How do i cancel an order in Orders

How do i cancel an order

MLucas — Wed, 25 Sep 2024 12:51:12 GMT

I ordered an ipad but chose the wrong one, i need to cancel the order and do it again. HELP!!

Re: How do i cancel an order

Schockwave — Wed, 25 Sep 2024 15:51:52 GMT

Hello @MLucas ,

Welcome to the community,

You will have to ring customer service, nothing we can do in the public forum, no account access.

Re: How do i cancel an order

Alex_H — Wed, 25 Sep 2024 15:55:13 GMT

Hi @MLucas,

Welcome to the EE Community

As @Schockwave mentioned you will need to contact us to cancel an order, who to contact would depend on where you placed the order. If it was on ee.co.uk please give us a call on 150 from an EE mobile or 07953 966 150 from any other phone for help cancelling the order.

If the order was placed on https://store.ee.co.uk/ please contact the store team using the e-mail or call back form here Contact us | EE Store

Alex