order a sim card in 8 Sep, but after ten days , I got nothing ,whatever

luckrings — Wed, 18 Sep 2024 20:57:23 GMT

order a sim card in 8 Sep, but after ten days , I got nothing ,whatever email or SMS or package.

I can not believe ,the service is so bad in biggest network company

Re: order a sim card in 8 Sep, but after ten days , I got nothing ,whatever

Schockwave — Thu, 19 Sep 2024 09:56:00 GMT

Welcome to the community,

Have you tried ringing customer service, as we have no account access, so cannot see anything and check ourselves?

I would suggest ringing them, they are sent out via second class post, so would also depend how the post is where you are. If you are near an EE high street store and have photo ID, you can also go there and get a replacement SIM card.

It could be down to the post office not delivering or getting it lost, as happened with me, but from a different company.

topic Re: order a sim card in 8 Sep, but after ten days , I got nothing ,whatever in Orders

order a sim card in 8 Sep, but after ten days , I got nothing ,whatever

Re: order a sim card in 8 Sep, but after ten days , I got nothing ,whatever