topic Re: Email Bug in Orders

Email Bug

Anon75684752 — Mon, 16 Sep 2024 17:35:48 GMT

Hi, not sure where is the best place to report bugs? The picture was part of an email sent in a sim card order. "

$ctx.order.directDebit.accountHolderName

null - null - null ****null"

Re: Email Bug

XRaySpeX — Mon, 16 Sep 2024 18:29:31 GMT

@Anon75684752 : It looks genuine. It's just EE trying to flog you Broadband while you're buying 1 of their SIMs.

Re: Email Bug

Anon75684752 — Mon, 16 Sep 2024 20:58:32 GMT

I'm not asking if it's genuine, just saying that "$ctx.order.directDebit.accountHolderName" looks like it should just be displaying my name instead of a random variable name. THe null also looks like an issue. small issue, but issue nonetheless

Re: Email Bug

Ali_A — Tue, 17 Sep 2024 10:26:07 GMT

Hi @Anon75684752

Welcome to the EE Community.

Thanks for bringing this to our attention. You're right, it's not how the email should be presented.

I've sent you private message for more information. Please check your inbox and get back to me when you can.

Thanks

Ali