topic Re: Online order in Orders

Online order

Matty-2024 — Sun, 15 Sep 2024 07:22:33 GMT

I made a online order and paid upfront cost and then I had a email to say ring us to discuss what does that mean

Re: Online order

Chris_S — Sun, 15 Sep 2024 09:32:10 GMT

Hi @Matty-2024 It's great news that you've placed an order with us.

It sounds like our digital sales team need to speak with you, as they may need to clarify something, or something may be missing from your application.

Did the email that you received have a number to call them on?

Re: Online order

Matty-2024 — Sun, 15 Sep 2024 09:43:54 GMT

Will they need to do a new credit check

Re: Online order

Chris_S — Sun, 15 Sep 2024 09:54:08 GMT

It's tough to say why they need to speak to you to be honest @Matty-2024 as I don't have access to check the order myself.

I'd recommend giving them a call so they can tell you exactly what the issue with the order is.

Chris S