topic Re: About a broken TV screen in Orders

About a broken TV screen

Markevans75 — Thu, 12 Sep 2024 18:16:18 GMT

I received my 55 inch Samsung TV which fore it was ok. But when I went to get out of the box it was a broken screen. What can I do about this?

Re: About a broken TV screen

XRaySpeX — Thu, 12 Sep 2024 19:56:05 GMT

@Markevans75 : Report the damage to CS & they should arrange a replacement.

Re: About a broken TV screen

Markevans75 — Thu, 12 Sep 2024 20:11:19 GMT

How do I do that?

Re: About a broken TV screen

XRaySpeX — Thu, 12 Sep 2024 20:12:24 GMT

Try calling CS on the Freephone no. in my sig.

Re: About a broken TV screen

Markevans75 — Thu, 12 Sep 2024 20:21:25 GMT

How do I post a new order? And what do I do with the broken one where out each cost. I have just had about 3 mouths

Re: About a broken TV screen

XRaySpeX — Thu, 12 Sep 2024 20:33:32 GMT

You'll have to discuss that with CS.

You took 3 months to take TV outta its box? You should've checked it upon receipt for damage & correctness.

Re: About a broken TV screen

Markevans75 — Sat, 14 Sep 2024 06:36:01 GMT

I am getting no help with my broken TV screen and no help with my mobile broadband. I

Re: About a broken TV screen

DarrenDev — Sat, 14 Sep 2024 06:44:31 GMT

I've just seen the posts you made on the other 2 boards about your issues, where you've been given help on what you need to do. You need to call, as per the guidance you were given - orders cannot be taken on these forums.

Re: About a broken TV screen

Markevans75 — Sat, 14 Sep 2024 13:23:50 GMT

Is anybody on here for help out for a broken TV screen. And help about mobile broadband?

Re: About a broken TV screen

XRaySpeX — Sat, 14 Sep 2024 14:04:38 GMT

@Markevans75 : Yes, a few of us have responded to your queries & offered help on both matters, TV & mobile BB.

Please do not keep starting new threads on the same issues. We can better help you when we can all see all your info in the same place.

Re: About a broken TV screen

Peter_W — Sun, 15 Sep 2024 07:20:21 GMT

Good morning @Markevans75.

I can see you've posted about this in a few other places over the last couple of days and a few guys have jumped in to help point you in the right direction.

Please try to keep your discussions to a single thread, even if you put it in the wrong board a member of our team will usually pick up on this and make sure it's moved to the best place 😊

Peter