https://community.ee.co.uk/t5/Orders/Trade-in-and-up/m-p/1437966#M77859 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4533426">@cole1231</a>&nbsp;</P> <P>Nobody can say until you have sent the device in.&nbsp;</P> <P>&nbsp;Does it mention wear and tear in the T&amp;C.</P> <P>Thanks&nbsp;</P> Sat, 14 Sep 2024 10:18:33 GMT Northerner 2024-09-14T10:18:33Z https://community.ee.co.uk/t5/Orders/Trade-in-and-up/m-p/1437956#M77858 <P>Wondering if anyone can help me?</P><P>I have opted for the Upgrade and trade in my old phone this week. I have just transferred everything to my new phone, taken my case off my old one and seen spot marks on the sides. Unaware how this happened, i never take my case off? Anyway, im now worried I will get charged for damages. After reading terms and conditions it doesn't mention the sides of the phones. Every other part of the phone is in amazing condition, it works perfectly and not scratches to the screen or the back.</P> Sat, 14 Sep 2024 10:06:57 GMT https://community.ee.co.uk/t5/Orders/Trade-in-and-up/m-p/1437956#M77858 cole1231 2024-09-14T10:06:57Z https://community.ee.co.uk/t5/Orders/Trade-in-and-up/m-p/1437966#M77859 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4533426">@cole1231</a>&nbsp;</P> <P>Nobody can say until you have sent the device in.&nbsp;</P> <P>&nbsp;Does it mention wear and tear in the T&amp;C.</P> <P>Thanks&nbsp;</P> Sat, 14 Sep 2024 10:18:33 GMT https://community.ee.co.uk/t5/Orders/Trade-in-and-up/m-p/1437966#M77859 Northerner 2024-09-14T10:18:33Z