https://community.ee.co.uk/t5/Orders/Picking-up-phone-without-valid-photo-ID/m-p/1437092#M77652 <P>Hi,</P><P>My partner went to pick up their phone from an EE store and was unable to use their provisional driving licence as ID because it has expired. If they also have no passport, what options are available to pick up their phone - or is it just not possible?</P><P>Thanks in advance.</P> Fri, 13 Sep 2024 09:33:29 GMT juicymanatees 2024-09-13T09:33:29Z https://community.ee.co.uk/t5/Orders/Picking-up-phone-without-valid-photo-ID/m-p/1437092#M77652 <P>Hi,</P><P>My partner went to pick up their phone from an EE store and was unable to use their provisional driving licence as ID because it has expired. If they also have no passport, what options are available to pick up their phone - or is it just not possible?</P><P>Thanks in advance.</P> Fri, 13 Sep 2024 09:33:29 GMT https://community.ee.co.uk/t5/Orders/Picking-up-phone-without-valid-photo-ID/m-p/1437092#M77652 juicymanatees 2024-09-13T09:33:29Z https://community.ee.co.uk/t5/Orders/Picking-up-phone-without-valid-photo-ID/m-p/1437140#M77662 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4532067">@juicymanatees</a>&nbsp; You need in date photo ID. &nbsp;But I’ve known them to use a one time passcode sent to a customers phone if this an upgrade.&nbsp;</P> Fri, 13 Sep 2024 10:52:22 GMT https://community.ee.co.uk/t5/Orders/Picking-up-phone-without-valid-photo-ID/m-p/1437140#M77662 Chris_B 2024-09-13T10:52:22Z