topic Re: Invoice number in Orders

Invoice number

Kdsalt — Sat, 03 Aug 2024 11:45:04 GMT

Can anyone help me. On my delivery note which one is the invoice number?. Is it the delivery number, customer number or account number or the article one.

Thanks

Re: Invoice number

Katie_B — Sat, 03 Aug 2024 14:22:35 GMT

Hi @Kdsalt.

Welcome to the community.

Are you looking for your invoice number to make a claim/

I'd recommend putting in the delivery number.

Katie

Re: Invoice number

Sian67 — Sat, 07 Sep 2024 12:50:13 GMT

Hi,

i tried this myself and it does not work can anyone help those trying to claim something?

Re: Invoice number

Ali_A — Sun, 08 Sep 2024 07:32:51 GMT

Welcome to the community @Sian67

What are you trying to claim?

Ali

Re: Invoice number

Sian67 — Thu, 12 Sep 2024 14:15:17 GMT

Chromebook go with Samsung but theres no invoice on my order notes

Re: Invoice number

Ali_A — Thu, 12 Sep 2024 17:41:18 GMT

@Sian67

In this instance it would be best to contact Customer Service team on 150, select option 2 and follow the path for general queries. A guide will be able to check your order on our system and give you the correct Invoice (order) number to make sure your claim is successful.

Ali