topic Re: Trade in discount in Orders

Trade in discount

SarahLiz — Wed, 04 Sep 2024 07:24:29 GMT

I've upgraded my phone to the Pixel 9. I was told it would be dispatched by Tuesday (yesterday) but there are still no updates. Obviously it's really in-demand.

I've no problem with having to wait, my issue is that I got the trade-in discount. I have to send my old phone back by the 10th, otherwise I lose the discount and have to pay the difference.

What do I do if the new phone hasn't arrived by then? I can't send the old device back without the new one arriving as I need a phone!

Re: Trade in discount

Chris_S — Wed, 04 Sep 2024 11:30:15 GMT

Hi @SarahLiz Great choice of phone there, the Google Pixel 9 looks like an amazing device.

Which colour and memory size did you go for?

Chris S

Re: Trade in discount

SarahLiz — Wed, 04 Sep 2024 15:19:21 GMT

I got the 256gb in Porcelain.

Funnily, also, the phone was dispatched this afternoon so running out of time to trade in is no longer a worry.

Re: Trade in discount

Katie_B — Thu, 05 Sep 2024 12:46:11 GMT

That's great to hear @SarahLiz.

I hope you love your new phone.

Katie 🙂