topic Re: Order in Orders

Order

livelcock — Tue, 20 Aug 2024 10:30:18 GMT

Hi,

I ordered a new phone last night, I haven’t received my tracking info. When looking, the marker is on order dispatched… but no tracking number.
How long can it take to receive your order? I am currently without a phone..

Re: Order

Rach_H — Tue, 20 Aug 2024 12:53:21 GMT

Hi @livelcock

Welcome to the Community!

We would hope your phone would reach you today, so I'd love to get this checked. Are you able to download the DPD app, so you can enter your details, and see if you have any deliveries due today?

Rach

Re: Order

livelcock — Tue, 20 Aug 2024 14:57:10 GMT

Hi Rachel,

Thanks for coming back to me… I have now received my DPD tracking reference, it looks like it is coming tomorrow.

Thanks,

Re: Order

Rach_H — Tue, 20 Aug 2024 14:58:30 GMT

That's great to hear @livelcock. Thanks for letting me know 🙂

Rach