topic Re: Delayed delivery in Orders

Delayed delivery

RsiiMatanguihan — Mon, 05 Aug 2024 17:03:59 GMT

I placed my order,for an iphone pro max exactly 1 week ago and was told i just need a 3-day wait. Until today i havent heard from EE on when the delivery will be. And there is nothing on the tracking website that says when I can get it.

Re: Delayed delivery

Profile closed — Mon, 05 Aug 2024 17:39:12 GMT

Hello @RsiiMatanguihan

Welcome to the community.

We are just customers and we don't know who you are. As we have no access to customer accounts.

You will need to call EE On 150 or 0800 956 6000 from another phone and ask them what's happened with your order.

Re: Delayed delivery

Leanne_T — Tue, 06 Aug 2024 08:25:29 GMT

Morning @RsiiMatanguihan

Thanks for coming to the community 🙂

Which model size and colour iPhone Pro Max did you order?

Did you receive a confirmation email for the order?

Speak soon 🙂

Leanne.