https://community.ee.co.uk/t5/Orders/Order-status-confused/m-p/1414625#M76086 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4475993">@TT94</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>You will receive notification from DPD the day before and another one on the day of delivery with a one hour window.</P> <P>It looks like yes it is or will be dispatched, but it could take up till the evening to receive notification from DPD.</P> <P>If you are kept on hanging on the phone to speak to someone, I would hang up and ring again a little later, as you should not have to wait more than 20-30 minutes for someone to answer the phone.</P> Wed, 31 Jul 2024 11:08:14 GMT Schockwave 2024-07-31T11:08:14Z https://community.ee.co.uk/t5/Orders/Order-status-confused/m-p/1414622#M76085 <P><BR />ordered new phone and got the initial email below thanks for order etc when I track it shows the status below does this mean it’s awaiting dispatch and it’s passed all checks? Been on phone an hour trying to speak to someone&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1923.jpeg" style="width: 1170px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/32656i760B636478C5F875/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1923.jpeg" alt="IMG_1923.jpeg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1930.png" style="width: 1170px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/32657i75008C29C0DD04F7/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1930.png" alt="IMG_1930.png" /></span></P><P> </P> Wed, 31 Jul 2024 10:57:19 GMT https://community.ee.co.uk/t5/Orders/Order-status-confused/m-p/1414622#M76085 TT94 2024-07-31T10:57:19Z https://community.ee.co.uk/t5/Orders/Order-status-confused/m-p/1414625#M76086 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4475993">@TT94</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>You will receive notification from DPD the day before and another one on the day of delivery with a one hour window.</P> <P>It looks like yes it is or will be dispatched, but it could take up till the evening to receive notification from DPD.</P> <P>If you are kept on hanging on the phone to speak to someone, I would hang up and ring again a little later, as you should not have to wait more than 20-30 minutes for someone to answer the phone.</P> Wed, 31 Jul 2024 11:08:14 GMT https://community.ee.co.uk/t5/Orders/Order-status-confused/m-p/1414625#M76086 Schockwave 2024-07-31T11:08:14Z