topic Re: Refund in Orders

Refund

Rachel1579 — Thu, 18 Jul 2024 06:28:20 GMT

So I tried to order a phone friday which got declined the took a upfront cost of £30 It is pending in the bank I WANT MY MONEY BACK

Re: Refund

Chris_B — Thu, 18 Jul 2024 07:17:29 GMT

@Rachel1579 If it says pending the funds will not be taken and the pending will be removed. The payment hasn’t been made. Even if the payment is taken the funds will be returned within 7-10 days.

Re: Refund

H4003n — Sun, 28 Jul 2024 18:45:15 GMT

Not good enough, no contract no **bleep**ing taking my money you **bleep**

Re: Refund

Katie_B — Mon, 29 Jul 2024 07:19:25 GMT

Hello @H4003n.

Thanks for coming here.

Please could you provide some information on what has happened so we can take a look into this for you.

Katie

Re: Refund

H4003n — Mon, 29 Jul 2024 07:26:00 GMT

I got turned down for a contract but you still took 30 pound so put it back now, no contract no money taking

Re: Refund

Katie_B — Mon, 29 Jul 2024 07:28:46 GMT

Hi @H4003n.

When did you apply for the contract?

Do the funds show as pending with your bank?

Speak soon,

Katie