Been disrespect to a pregnant woman.

Woo2med — Thu, 25 Jul 2024 11:29:01 GMT

That's what I have been accused of by an EE staff.

Can't believe that.

Get out of my store you not getting your phone.

That what I've been told.Humiliated in front of other customers. What a day to remember with EE.

What is the definition of disrespecting someone?

Been in the store and ask a member of staff if it was normal for me to wait 1 hour and 20 minutes to collect a phone that I purchased a day before. The purchased in itself went very smooth to be fair. Can anybody without any agenda or parti pris, tell me that it was disrespect to a pregnant woman asking that question.

EE you gave me two options to get my phone quick. Which was by the way, a present to my daughter. The option to choose was next day home delivery or collect in store. Best way for me was take my hour break and walk two minute to the store. Sat there for 50 minutes to hear that my phone was not there. Asking me if I got a txt message to collect. No I didn't.

I have four mobiles registered on my name. Why would EE send the txt message on a different number which was not the main.

Called wife wake her up because she's been doing night shift. Found out that it was delivered and was in store. Thought that was it I can collect my parcel now. Not yet, have to wait another 20 minutes for them to figure out where the parcel is. My break time was over but the nightmare just started. You made me look like the bad guy in there. A member of staff threatened me and was in my face because I asked a question. EE you're employing bouncers to work as sales person. EE I do not feel safe to go back in the store. EE your staff in this piticular store need training to come over any situation, do not look at only one side of the coin.Pregnancy is visible but there are so many hidden diseases out there,including mental health into general public.
A complaint was filed to EE and I am waiting for the outcome.

I will fight for my dignity and my reputation.

Re: Been disrespect to a pregnant woman.

Chris_B — Thu, 25 Jul 2024 12:29:20 GMT

@Woo2med Not saying you are right or wrong but this is your version of events and what you claimed to of said.

Re: Been disrespect to a pregnant woman.

James_B — Thu, 25 Jul 2024 14:49:52 GMT

Hi @Woo2med,

I'm sorry to hear you had a negative experience in one of our retail stores.

You've done the right thing in raising a complaint. Our team will look into this and get back to you as soon as possible.

If you have any questions about the complaints process, don't hesitate to tap/click on my profile and send me a private message.

James

Re: Been disrespect to a pregnant woman.

Woo2med — Thu, 25 Jul 2024 19:40:42 GMT

Thanks for that.

In cases like this footage is so important and I want to see how EE will deal with that. They have my consent not only for recordings but audio as well.

Let's see

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Been disrespect to a pregnant woman.

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Re: Been disrespect to a pregnant woman.

Re: Been disrespect to a pregnant woman.