https://community.ee.co.uk/t5/Orders/Didn-t-receive-an-order-number/m-p/1408395#M75922 <P>I ordered a phone upgrade a few days ago, I received a confirmation email but the email didn’t contain an order number so I can’t track the order. I also received a text telling me that a new document for my new device agreement is available and I can view it online, however I can’t find this anywhere.</P> Sun, 21 Jul 2024 13:45:59 GMT Kmel123 2024-07-21T13:45:59Z https://community.ee.co.uk/t5/Orders/Didn-t-receive-an-order-number/m-p/1408395#M75922 <P>I ordered a phone upgrade a few days ago, I received a confirmation email but the email didn’t contain an order number so I can’t track the order. I also received a text telling me that a new document for my new device agreement is available and I can view it online, however I can’t find this anywhere.</P> Sun, 21 Jul 2024 13:45:59 GMT https://community.ee.co.uk/t5/Orders/Didn-t-receive-an-order-number/m-p/1408395#M75922 Kmel123 2024-07-21T13:45:59Z https://community.ee.co.uk/t5/Orders/Didn-t-receive-an-order-number/m-p/1408510#M75925 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1887301">@Kmel123</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>Have you upgraded or ordered a new contract device?&nbsp;</P> <P>Once the order has been dispatched, DPD will be in touch with tracking details for the delivery <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.&nbsp;</P> Mon, 22 Jul 2024 06:29:00 GMT https://community.ee.co.uk/t5/Orders/Didn-t-receive-an-order-number/m-p/1408510#M75925 Leanne_T 2024-07-22T06:29:00Z